At LentilFashion, we want you to be completely satisfied with your purchase. If you need to exchange a product, please review the following guidelines:
Eligibility for Exchange
- Exchanges are accepted within 7 days of receiving your order.
- The product must be unused, in original condition, and include all tags and packaging.
- Items that are damaged, altered, or show signs of wear cannot be exchanged.
Exchange Process
- To request an exchange, contact our customer support within the 7-day window with your order details and reason for exchange.
- We will guide you on how to return the original product.
- Once we receive and inspect the returned item, we will process your exchange.
New Product Selection
- Exchanges are subject to product availability.
- If your requested product is unavailable, we will offer a refund or store credit.
Shipping for Exchange
- Shipping charges for sending the product back are the responsibility of the customer unless the product is defective or incorrect.
- Shipping costs for delivering the exchanged product will be covered by LentilFashion.
Contact Us
For assistance with exchanges, please contact:
Email: support@lentilfashion.com
Phone: +91-9892319744