Return and Exchange Policy
At LentilFashion, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our return and exchange policy is designed to make the process easy and hassle-free.
Returns
- Returns are accepted within 7 days of receiving your order.
- The product must be unused, in original condition, and with all tags and packaging intact.
- To initiate a return, contact our customer support within the 7-day window.
- Once we receive and inspect the returned product, we will process your refund.
Exchanges
- Exchanges are also accepted within 7 days of delivery.
- The item must meet the same conditions as for returns.
- Upon receiving the returned item, we will send the exchanged product, subject to availability.
- If the requested item is not available, a refund or store credit will be offered.
Shipping for Returns and Exchanges
- Shipping charges for returns or exchanges are the responsibility of the customer unless the product is defective or incorrect.
- We recommend using a trackable courier service for returns.
Refund Process
- Refunds will be credited via the original payment method within 7-10 business days after inspection.
- Original shipping fees are non-refundable unless the product was faulty.
Contact Us
For assistance with returns or exchanges:
Email: support@lentilfashion.com
Phone: +91-9892319744